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Waylume Support
Support
Last updated: March 5, 2026
1. Contact
For all support requests, contact support@gitsbt.com.
2. What We Can Help With
- Sign-in issues (Google authentication flow).
- Extension behavior (chat, plan generation, navigation guidance).
- Quota and usage-limit related questions.
- Policy and legal page questions (Privacy Policy / Terms).
3. Response Time
We usually respond within 3-5 business days (JST). During high volume periods, response time may be longer.
4. Recommended Information to Include
- Your environment (Chrome version, OS).
- Page URL where the issue occurred (if applicable).
- What you expected vs. what happened.
- Screenshot or console error text (if available).